Terms & Conditions

Cinajus

Effective Date: Feb, 2026  Last Updated: Feb, 2026

1. Introduction

These Terms & Conditions govern your use of the Cinajus website (https://cinajus.com.au) and any quote requests submitted through our website.

By accessing this website or submitting a quote request, you agree to be bound by these Terms & Conditions.

2. Website Purpose

Cinajus provides information about natural stone products including tiles, pavers, cladding, and related materials.

Our website operates on a quote-based model.
No purchases are completed directly through the website.

All orders are confirmed only after formal written acceptance of a quote issued by Cinajus.

3. Pricing Information

Prices displayed on product pages:

  • Are indicative only
  • May be shown as “Starting from $XX per m²”
  • May vary based on quantity, availability, finish, transport, and market conditions

Submitting a quote request does not guarantee pricing.

Final pricing is confirmed in a formal written quotation.

Cinajus reserves the right to correct pricing errors at any time.

4. Product Information & Natural Variation

Natural stone products may vary in:

  • Colour
  • Veining
  • Texture
  • Size tolerances
  • Surface finish

Product images are provided as a guide only.

Variation is not considered a defect and is a natural characteristic of stone materials.

We strongly recommend inspecting samples before placing large orders.

5. Quote Requests

When you submit a “Request a Quote” form:

  • You agree to provide accurate information
  • You understand that submission does not constitute a purchase
  • A Cinajus representative may contact you to confirm details

Quotes are typically valid for a limited period as specified in the quote.

Cinajus reserves the right to decline or withdraw a quote.

6. Orders & Payment

Orders are confirmed only when:

  • A formal quote is accepted in writing
  • Payment terms are agreed upon

Payment terms will be specified in the issued quote or invoice.

Cinajus reserves the right to request deposits before processing orders.

7. Delivery

Delivery terms, timeframes, and costs are outlined in our Shipping Policy.

Delivery timeframes are estimates only and may vary due to:

  • Stock availability
  • Supplier delays
  • Transport conditions
  • Weather events

Cinajus is not liable for delays outside of our reasonable control.

8. Returns & Refunds

Returns are governed by our Returns & Refund Policy.

Natural stone products cut to order or custom processed may not be eligible for return.

Customers must inspect products upon delivery and notify Cinajus promptly of any issues.

9. Limitation of Liability

To the extent permitted by law:

  • Cinajus is not liable for indirect or consequential losses
  • Liability is limited to the value of the goods supplied

Nothing in these Terms excludes rights under the Australian Consumer Law.

10. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website functionality
  • Copy or reproduce content without permission

All website content, including images and descriptions, remains the property of Cinajus.

11. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product descriptions
  • Layout and design

is owned by Cinajus unless otherwise stated.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

13. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.

Any disputes will be subject to the jurisdiction of the courts of New South Wales.

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