Frequently Asked Questions

Do you have a showroom?

Yes, our showroom and warehouse is located at 32 Bryant St, Padstow NSW 2211.

Do you sell to the public?

Yes, we sell both to the public and trade.

What is the difference between a tile and a paver?

Thickness. We classify our stone as tiles for thicknesses from 12-20mm. Paver thicknesses are 30mm or more.

What is French pattern?

French pattern is a selection of four different sizes that go together in a repeating pattern. The pattern is designed to stop any continuous grout lines on the installation Click here for diagram.

What finishes are not suitable for external use?

Having a stone that has a non-slip surface is recommended for exterior flooring. As a general rule, polished and honed surface are not suitable for exterior floors because they will be too slippery when they are wet..

How do you clean the stone?

It will usually depend on the stain, for general cleaning we recommend a ph neutral cleaner. If the stain still does not come off, feel free to contact us as there are cleaning agents to remove stains. Never use acid to clean any stone. Click here to view our guide for stone care

How long does it take to deliver my stone?

We stock most of our materials, deliveries can be done in 2-3 days if the product is in stock. Orders for custom sizes and finishes will take 8-12 weeks depending on the origin of the stone.

What stones are affected by salt water i.e pools / beaches?

Sandstone, limestone and marble can be susceptible to surface deterioration due to salt being absorbed into the stone if not treated. We recommend sealing with a surface consolidator like Dry-Treat 40SK which is designed to combat salt attack. It is a one time application and lasts around 15 years.

Should I seal my stone?

We always recommend sealing natural stone, it will make it easier to maintain. There is a wide variety of natural stone types and they all have different levels of porosity, sealing them is a great way to prevent stains from penetrating deep into the stone.